Combustion Controls/Field Service Technician - (IMMEDIATE OPENING) - The Combustion Controls/Field Service Technician will be responsible for trouble shooting, repair, upgrading of existing thermal processing equipment, and the startup of equipment systems built by Upstate Refractory Services, Inc. The service technician must maintain good written and oral communication with the customer and sales/office team throughout the build/service process to ensure that the job scope is completed. The field service technician must be able to work with the Upstate Refractory Services, Inc. team: engineering, fabrication, refractory, sales, administration departments to complete jobs in the field and the shop to coordinate and complete all projects. The service technician will be responsible for, but not limited to:

  • Develop, direct, and perform preventative maintenance programs for customers

  • Provide training to on-site customer contacts

  • Must be able to read and understand plumbing, mechanical, electrical and PLC logic prints to trouble shoot customer equipment

  • Create, develop, and maintain system settings documentation, both paper and paperless files

  • Work with management to ensure quoted job scope is completed in the time anD materials quoted

  • Must be able to lead and train other co-workers to complete assigned tasks

  • Must be able to use test equipment to measure flows, signals and temperatures to troubleshoot equipment

  • Responsible for commissioning and troubleshooting the startup of new equipment

  • Must be able to troubleshoot, repair & install electrical, conduit and wire ways

  • Must be able to troubleshoot, repair & install pneumatic, hydraulic and gas piping

  • Must be able to troubleshoot, repair & assemble and install electrical panels

  • A daily part of the job is to complete service reports, spread sheets and compile job costs using existing company documentation

  • Other duties and assignments

  Skills and Qualifications:

  • High school diploma and min 5 years’ experience in combustion service or similar field

  • Proficient in Microsoft Word and Excel

  • A good understanding of combustion controls or similar controls

  • Strong interpersonal and communication skills and the ability to work independently, with good customer service skills

  • Working Knowledge of NFPA 86, NFPA 70E, AND AMS 2750E preferred

  • Job requires travel – Must have a clean, current driver’s license

  • Ability to work in different industrial environments with extreme conditions

  • OSHA 10 training preferred

  • Ability to wear appropriate PPE (Ii.e. respirator, Tyvek suits as needed, plus additional as job requires)

  • Must have a working knowledge of PLC software and communications with laptop to PLC’s and HMI’s